1. Introduction

This Privacy Statement describes how Pune Kharadi Tower Private Limited (“PKTPL”, “we”, “us”, or “our”) collects, uses, processes, and protects personal data when you access or use our website Tensteps.co.in and any associated mobile applications (collectively, the “Site”).

By accessing or using the Site, you consent to the processing of your personal data in accordance with this Privacy Statement for the purposes specified herein.

2. Definitions

For the purposes of this Privacy Statement:

• “Personal Data” means any data about an individual who is identifiable by or in relation to such data.
• “Processing” in relation to personal data, means a wholly or partly automated  operation or set of operations performed on digital personal data, and includes operations such as collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing,  disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction;
• “Data Principal” refers to the individual to whom the personal data relates.
• “Data Fiduciary” refers to PKTPL, which determines the purpose and means of processing personal data.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Information provided by you:
  Name, email address, phone number, address, and any other details submitted through forms, inquiries, or communications.
• User submissions:
  Queries, feedback, reviews, suggestions, or other information voluntarily provided by you.
• Automatically collected data:
  IP address, browser type, device information, pages visited, and usage data collected via cookies or similar technologies.

4. Purpose of Processing

We process your personal data for the following lawful purposes:

• To respond to your inquiries and requests
• To provide and improve our services and the Site
• To communicate updates, offerings, or relevant information
• To ensure security and prevent fraud or misuse
• To comply with legal and regulatory obligations

We will process personal data only for purposes that are lawful and reasonably necessary.

5. Consent

By providing your personal data and using the Site, you provide your consent for the processing of your personal data for the purposes set out in this Privacy Statement.

You have the right to withdraw your consent at any time by contacting us. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

6. Sharing of Personal Data

We may share your personal data in the following circumstances:

• With service providers: For hosting, analytics, or operational support, subject to appropriate safeguards
• With third-party platforms: When you interact with third-party links, plug-ins, or applications on the Site
• For legal compliance: When required under applicable law, court order, or regulatory authority

This website may contains links to other websites. PKTPL is not responsible for the privacy policies or practices of any third party.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may control or disable cookies through your browser settings, though this may affect certain features of the Site.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required under applicable law. Upon expiry of such period, personal data will be deleted or anonymized.

9. Data Security

We implement reasonable security safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we do not guarantee absolute security.

10. Rights of Data Principals

Also you have the following rights:

• Right to access information about your personal data
• Right to correction and erasure of personal data
• Right to withdraw consent
• Right to grievance redressal
• Right to nominate another individual to exercise rights in case of death or incapacity

To exercise these rights, please contact us using the details below.

11. Duties of Data Principals

As a user, you agree to:

• Provide authentic and accurate information
• Not impersonate another person
• Not submit false or misleading information

12. Children’s Data

We do not knowingly collect personal data from children (individuals below 18 years of age) without verifiable parental consent. If such data is identified, it will be deleted in accordance with applicable law.

13. Cross-Border Data Transfers

Personal data may be transferred outside India in accordance with applicable laws and subject to any restrictions notified under the Digital Personal Data Protection Act, 2023. (“DPDP Act”).

14. Changes to this Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time. Updated versions will be posted on this page with the effective date. Continued use of the Site constitutes acceptance of the revised Statement.

15. Contact us

If you have any concerns about this privacy statement or PKTPL’s treatment of your personal information, please write to secretarial@tensteps.co.in

We will address your concerns in a time-bound manner as required under applicable law.

16. Governing Law

This Privacy Statement shall be governed by and construed in accordance with the laws of India.